IT Support & Computer Repair Southport

IT Support & Computer Repair Southport

Laptop repairs, IT support and refurbished laptops for Southport homes, students and CBD businesses.

Real IT Consulting is a local Gold Coast IT business based in Pimpama, and we look after customers right across the northern Gold Coast, including Southport QLD 4215. We come to you onsite, fix many problems remotely, or you can drop your device at our Pimpama workshop.

The Tech Problems We See Most in Southport

Southport is the Gold Coast's CBD, with a mix of apartments, older family homes, university students and professional offices. That mix shapes the work:

  • Apartment internet that never hits the plan speed. Many Southport unit blocks share building-wide NBN wiring, so a poorly placed modem or an old router makes a bigger difference than people expect. We sort out the modem, WiFi placement and settings so you get what you pay for.
  • Student laptops that need to last the semester. With a university campus in the suburb, we see a lot of cracked screens, worn batteries and slow laptops right before assignment deadlines. Often an SSD upgrade or battery replacement is far cheaper than a new machine.
  • Small offices without an IT person. Southport has many small professional practices. They need reliable email, Microsoft 365, backups, printers and basic cybersecurity without hiring a full-time IT staff member.
  • Scam emails and malware. Suspicious pop-ups, fake invoices and compromised email accounts are common calls. We clean the device, secure the accounts and show you what to watch for.

What We Do for Southport Homes and Businesses

  • ✓ Laptop and computer repairs — screens, batteries, keyboards, SSD upgrades
  • ✓ Refurbished business-grade laptops for students and workers — see what's in stock
  • ✓ Apartment and home WiFi and NBN troubleshooting
  • ✓ Virus and malware removal
  • ✓ Data recovery from failed drives
  • ✓ Microsoft 365, email and new computer setup
  • ✓ Cybersecurity checks for small offices
  • ✓ Small business IT support and managed IT plans

Pricing

Service Rate
Remote support $99/hr
Onsite support in Southport $149/hr
Managed IT for business From $299/mo

Full laptop repair price list available.

Common Questions

Do you come to Southport or do I need to drop my laptop off?
Either. We come onsite to Southport homes and offices, or you can drop your device at our Pimpama workshop. Many software problems can also be fixed remotely without anyone travelling.
I'm a student on a budget. Is a repair or a refurbished laptop better?
It depends on the laptop's age and the fault. We'll give you an honest quote for the repair and, if it isn't worth it, show you refurbished options that fit your budget.
Can you look after IT for our small Southport office?
Yes. We support small businesses with ad-hoc help or a monthly managed IT plan covering devices, email, backups and security.

Need IT help in Southport? Call us.

Real IT Consulting · 22/4 Rhiana Street, Pimpama QLD 4209 · Open 7 days, 9am–6pm

📞 0489 940 359Book Online →

Also serving nearby: Bundall, Helensvale, Coomera and the wider Gold Coast.