Every IT Service Under One Roof: What Real IT Consulting Does for the Gold Coast

"Do you also do…?" is the question we hear most — usually from a customer delighted to discover the answer is yes. So here it is in one place: everything Real IT Consulting does for homes and businesses across the Gold Coast, from Coolangatta to Ormeau, plus Brisbane.

Repairs and upgrades

Laptop and desktop repairs of every kind: screens, keyboards, batteries, liquid damage, charging faults. Speed transformations with SSD and RAM upgrades — same laptop, several times the performance. Virus and malware removal with the security tightening to stop repeats. Internal cleans that stop the overheating our climate loves to cause. Honest repair-or-replace advice, always — with a free assessment first.

Refurbished laptops with warranty

Quality business-grade machines — Dell Latitude, Lenovo ThinkPad, HP EliteBook — fully tested, SSD-equipped, clean Windows 11 install, and backed by warranty. The smartest value in computing for students, families and business fleets. Stock changes weekly; tell us your budget and we'll match you.

Data: recovery and protection

Data recovery from failing drives, deleted files and dead computers — with honest odds and clear quotes before any work. And the flipside we care about even more: automatic, monitored backup setups (home and business) so you never need recovery twice.

Wi-Fi and networking

Dead zones eliminated with mesh Wi-Fi and access points. Business networks designed properly: cabling, comms cabinets, separated guest networks, failover internet that keeps EFTPOS running through NBN outages, and office fit-outs planned before the walls close. If it involves a cable or a signal, it's ours.

CCTV and security cameras

Home and business CCTV designed, installed and secured — correct placement, quality cameras, local and cloud recording, remote viewing on your phone, and network security done properly (no default passwords left behind). Installed by IT people who treat cameras as the network devices they are.

Microsoft 365 and cloud

Professional email on your own domain, migrations from any provider, SharePoint file structures that make sense, Teams — including Teams Phone to replace ageing phone systems — security hardening with MFA, and 365 health checks that unlock features you're already paying for.

Cyber security

Plain-English security reviews, endpoint protection, email filtering, password managers, multi-factor authentication rollouts, and cleanup plus hardening after incidents. Prioritised by risk, never by scare tactics.

Business IT support and managed services

For small businesses: helpdesk support your staff can actually reach, proactive monitoring and patching, documented setups you own, and predictable monthly costs. Remote-first for speed, on-site when it matters — we're local, so turning up is easy.

For homes too

Everything above scales down happily: home Wi-Fi, family laptops, printer dramas, backup for the family photos, scam cleanup for a parent, and patient plain-English help. No job too small — today's printer fix is tomorrow's business client, and we treat both the same.

One local number for all of it

Real IT Consulting serves every corner of the Gold Coast — Southport, Surfers Paradise, Broadbeach, Robina, Burleigh Heads, Palm Beach, Currumbin, Nerang, Helensvale, Coomera, Yatala and everywhere between — plus Brisbane.

Whatever the IT problem, start with a free consultation. Contact Real IT Consulting today — one call, sorted.