{"title":"Business IT Support Gold Coast — Plans \u0026 Packages","description":"\u003cp\u003eReliable, affordable business IT support for Gold Coast small businesses. From managed IT service plans ($299\/mo) to one-off support packs, Real IT Consulting handles your Microsoft 365, network, email, cyber security, and helpdesk needs — so you can focus on running your business.\u003c\/p\u003e","products":[{"product_id":"small-business-it-support-pack-3-hours-gold-coast","title":"Small Business IT Support Pack — 3 Hours | Gold Coast","description":"\u003ch2\u003eFlexible IT Support for Gold Coast Small Businesses\u003c\/h2\u003e\n\u003cp\u003ePurchase a block of 3 IT support hours and use them however your business needs. No lock-in. No monthly commitment. Just expert IT support when you need it — remote or onsite on the Gold Coast.\u003c\/p\u003e\n\n\u003ch3\u003eUse Your Hours For Anything\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e💻 Computer setup \u0026amp; configuration\u003c\/li\u003e\n  \u003cli\u003e📧 Microsoft 365 or Google Workspace setup\u003c\/li\u003e\n  \u003cli\u003e🌐 Network \u0026amp; WiFi setup\u003c\/li\u003e\n  \u003cli\u003e🖨️ Printer \u0026amp; peripheral setup\u003c\/li\u003e\n  \u003cli\u003e🔐 Cyber security review\u003c\/li\u003e\n  \u003cli\u003e📂 Data backup configuration\u003c\/li\u003e\n  \u003cli\u003e🔧 General IT troubleshooting\u003c\/li\u003e\n  \u003cli\u003e👥 Staff device setup \u0026amp; onboarding\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhy Businesses Love the Support Pack\u003c\/h3\u003e\n\u003cp\u003eNo subscription. No minimum months. Buy 3 hours, use them over 90 days. Perfect for small businesses who need occasional IT help without paying for a full managed plan.\u003c\/p\u003e\n\n\u003ch3\u003ePricing Comparison\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eSupport Pack:\u003c\/strong\u003e $249 for 3 hours = $83\/hr\u003cbr\u003e\n\u003cstrong\u003eAd-hoc rate:\u003c\/strong\u003e $99\/hr remote, $149\/hr onsite\u003cbr\u003e\n\u003cstrong\u003eYou save:\u003c\/strong\u003e Up to $198 vs booking individually\u003c\/p\u003e\n\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHow long do I have to use the hours?\u003c\/strong\u003e\u003cbr\u003eHours are valid for 90 days from purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan I use hours for both remote and onsite?\u003c\/strong\u003e\u003cbr\u003eYes — hours can be used for remote support or onsite visits on the Gold Coast.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat if I need more than 3 hours?\u003c\/strong\u003e\u003cbr\u003eWe'll let you know before any extra time is used. Additional hours are billed at the pack rate.\u003c\/p\u003e\n\n\u003ch3\u003e💼 Perfect For Tradies, Retailers \u0026amp; Professional Services\u003c\/h3\u003e\n\u003cp\u003ePurchase below or \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e to discuss what you need covered before buying.\u003c\/p\u003e","brand":"Real IT Consulting","offers":[{"title":"3 Hour Support Block","offer_id":53473150239042,"sku":"SVC-SMB-3HR-PACK","price":249.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/2922\/8866\/files\/photo-1573496359142-b8d87734a5a2.jpg?v=1779713819"},{"product_id":"onsite-it-support-per-hour-gold-coast","title":"Onsite IT Support — Per Hour | Gold Coast","description":"\u003ch2\u003eWe Come To You — Gold Coast Onsite IT Support\u003c\/h2\u003e\n\u003cp\u003eWhen remote support isn't enough, our qualified technician comes directly to your home or business on the Gold Coast. We fix it on the spot — no waiting, no shipping, no hassle.\u003c\/p\u003e\n\n\u003ch3\u003eWhat We Handle Onsite\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e🌐 Network \u0026amp; WiFi setup (home \u0026amp; business)\u003c\/li\u003e\n  \u003cli\u003e🖨️ Printer \u0026amp; peripheral setup\u003c\/li\u003e\n  \u003cli\u003e💻 New computer setup \u0026amp; data transfer\u003c\/li\u003e\n  \u003cli\u003e🔧 Hardware troubleshooting \u0026amp; repair assessment\u003c\/li\u003e\n  \u003cli\u003e📡 NBN modem \u0026amp; router configuration\u003c\/li\u003e\n  \u003cli\u003e🏢 Office IT setup (multi-device, multi-user)\u003c\/li\u003e\n  \u003cli\u003e📦 Server \u0026amp; NAS setup for small business\u003c\/li\u003e\n  \u003cli\u003e🔐 Security camera \u0026amp; smart home IT integration\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eOur Service Areas\u003c\/h3\u003e\n\u003cp\u003eWe cover all Gold Coast suburbs including Southport, Robina, Surfers Paradise, Broadbeach, Burleigh Heads, Currumbin, Varsity Lakes, Nerang, Helensvale, Coomera, and surrounding areas.\u003c\/p\u003e\n\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003col\u003e\n  \u003cli\u003ePurchase your session below\u003c\/li\u003e\n  \u003cli\u003eWe confirm a convenient time — usually same day or next business day\u003c\/li\u003e\n  \u003cli\u003eOur technician arrives on time, in uniform\u003c\/li\u003e\n  \u003cli\u003eProblem solved on the spot\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHow long does a typical visit take?\u003c\/strong\u003e\u003cbr\u003eMost jobs are completed within 1–2 hours. Complex setups may require additional time, billed in 30-minute increments.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDo you service businesses outside Gold Coast?\u003c\/strong\u003e\u003cbr\u003eYes — we cover Tweed Heads, Logan, Brisbane southside, and surrounds. Contact us for travel fee information.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan I book same day?\u003c\/strong\u003e\u003cbr\u003eWe do our best to accommodate urgent requests. Call us directly for same-day availability.\u003c\/p\u003e\n\n\u003ch3\u003e📍 Book Your Onsite Visit\u003c\/h3\u003e\n\u003cp\u003ePurchase below or \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e to discuss your requirements before booking.\u003c\/p\u003e","brand":"Real IT Consulting","offers":[{"title":"1 Hour — Onsite Visit","offer_id":54101847867714,"sku":"SVC-ONSITE-1HR","price":149.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/2922\/8866\/files\/photo-1581092918056-0c4c3acd3789.jpg?v=1780751655"},{"product_id":"managed-it-services-monthly-support-plan-gold-coast-small-business","title":"Managed IT Services — Monthly Support Plan | Gold Coast Small Business","description":"\u003ch2\u003eYour IT Department — Without the Full-Time Salary\u003c\/h2\u003e\n\u003cp\u003eHand off your IT headaches for one flat monthly fee. Real IT Consulting's Managed IT Services plan gives Gold Coast small businesses a dedicated IT partner who handles everything — proactively, not reactively.\u003c\/p\u003e\n\n\u003ch3\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\n  \u003cli\u003e✅ Unlimited helpdesk support (remote \u0026amp; onsite)\u003c\/li\u003e\n  \u003cli\u003e✅ Proactive monitoring \u0026amp; maintenance\u003c\/li\u003e\n  \u003cli\u003e✅ Microsoft 365 \u0026amp; Google Workspace management\u003c\/li\u003e\n  \u003cli\u003e✅ Network \u0026amp; WiFi management\u003c\/li\u003e\n  \u003cli\u003e✅ Cyber security monitoring \u0026amp; updates\u003c\/li\u003e\n  \u003cli\u003e✅ Software updates \u0026amp; patch management\u003c\/li\u003e\n  \u003cli\u003e✅ Priority same-day response\u003c\/li\u003e\n  \u003cli\u003e✅ Monthly IT health report\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhy Gold Coast Businesses Choose Real IT Consulting\u003c\/h3\u003e\n\u003cp\u003eNo lock-in contracts. No surprise bills. Just reliable IT support from a local team that picks up the phone. We fix problems before they cost you money.\u003c\/p\u003e\n\n\u003ch3\u003ePricing\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e$299\/month\u003c\/strong\u003e — up to 3 users\u003cbr\u003eAdditional users from $79\/user\/month. Ask us about larger team pricing.\u003c\/p\u003e\n\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eWhat kind of businesses do you support?\u003c\/strong\u003e\u003cbr\u003eWe support small businesses across Gold Coast in retail, trades, professional services, healthcare, and hospitality.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow fast do you respond?\u003c\/strong\u003e\u003cbr\u003ePriority clients get same-day response. Most issues are resolved remotely within 2 hours.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs there a lock-in contract?\u003c\/strong\u003e\u003cbr\u003eNo. Month-to-month with 30 days notice to cancel.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDo you cover onsite visits?\u003c\/strong\u003e\u003cbr\u003eYes — onsite visits across the Gold Coast are included when remote support isn't enough.\u003c\/p\u003e\n\n\u003ch3\u003e📞 Ready to Get Started?\u003c\/h3\u003e\n\u003cp\u003eAdd to cart to purchase, or \u003ca href=\"\/pages\/contact\"\u003econtact us\u003c\/a\u003e for a free 15-minute consultation to discuss your business needs.\u003c\/p\u003e","brand":"Real IT Consulting","offers":[{"title":"Monthly Plan — Up to 3 Users","offer_id":54101906522434,"sku":"SVC-MANAGED-MONTHLY","price":299.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/2922\/8866\/files\/photo-1558494949-ef010cbdcc31.jpg?v=1780751684"},{"product_id":"pos-retail-it-support-cafes-restaurants-franchises-gold-coast","title":"POS \u0026 Retail IT Support — Cafes, Restaurants \u0026 Franchises | Gold Coast","description":"\u003ch2\u003eKeep Your Business Running — Retail \u0026amp; Hospitality IT Support\u003c\/h2\u003e\n\u003cp\u003eA crashed POS system at lunch service costs real money. We specialise in IT support for Gold Coast cafes, restaurants, takeaways, retail stores, and franchises — fast response, minimal downtime, and a technician who understands your systems.\u003c\/p\u003e\n\u003ch3\u003eWhat We Support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePOS system troubleshooting and repairs (Square, Lightspeed, Kounta, Hike, etc.)\u003c\/li\u003e\n\u003cli\u003eReceipt printer setup and issues\u003c\/li\u003e\n\u003cli\u003eStore network and WiFi setup (including guest WiFi separation)\u003c\/li\u003e\n\u003cli\u003eEFTPOS terminal connectivity\u003c\/li\u003e\n\u003cli\u003eCCTV and security camera setup and support\u003c\/li\u003e\n\u003cli\u003eStaff devices — tablets, laptops, phones\u003c\/li\u003e\n\u003cli\u003eCloud-based ordering system setup\u003c\/li\u003e\n\u003cli\u003eBackup internet solution (failover via 4G router)\u003c\/li\u003e\n\u003cli\u003eNew store IT setup — end-to-end from scratch\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIndustries We Serve\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCafes and coffee shops\u003c\/li\u003e\n\u003cli\u003eRestaurants and takeaway stores\u003c\/li\u003e\n\u003cli\u003eRetail stores and boutiques\u003c\/li\u003e\n\u003cli\u003eFranchise businesses\u003c\/li\u003e\n\u003cli\u003eHotels and accommodation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePricing\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e$149\/hr onsite | $99\/hr remote | Gold Coast \u0026amp; SEQ\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMonthly support contracts available — ideal for businesses needing regular IT coverage.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eCan you support our specific POS system?\u003c\/strong\u003e\u003cbr\u003eWe support most major Australian POS platforms. Contact us with your system details and we'll confirm before booking.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow quickly can you respond if our POS goes down?\u003c\/strong\u003e\u003cbr\u003eWe prioritise retail emergencies. Remote support often within 30 minutes. Onsite same-day where possible.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDo you offer ongoing monthly contracts for our store?\u003c\/strong\u003e\u003cbr\u003eYes — monthly support packages tailored to retail and hospitality businesses. Contact us for a custom quote.\u003c\/p\u003e","brand":"Real IT Consulting","offers":[{"title":"Remote Support — Per Hour","offer_id":54101952594242,"sku":"SVC-POS-REMOTE","price":99.0,"currency_code":"AUD","in_stock":true},{"title":"Onsite Support — Per Hour","offer_id":54101952627010,"sku":"SVC-POS-ONSITE","price":149.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0962\/2922\/8866\/files\/photo-1556742044-3c52d6e88c62.jpg?v=1780751690"}],"url":"https:\/\/realitconsulting.com.au\/collections\/business-it-support-gold-coast-plans-packages.oembed","provider":"Real IT Consulting","version":"1.0","type":"link"}